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A Pathway to Cultural Competence

STEP 1: FOUNDATION KNOWLEDGE

Course:
CCCA Aboriginal & Torres Strait Islander Cultural Competence Course.

Content: This Course provides a foundation of knowledge regarding the history of Aboriginal and Torres Strait Islander peoples, including general aspects of culture, and the immediate and ongoing effects of past and present government policies targeting Australian Indigenous peoples from colonisation to current day.

The Course also provides general skills for engaging with Aboriginal and Torres Strait Islander peoples and communities, in terms of personal conduct and protocols, and assists the participant to develop their own customised and detailed ‘Engaging Community’ action plan.

Pre-requisites:
None

Who:
Everyone and anyone.

This course provides the background context required for any further local-specific and/or role-specific training. Organisations are advised to ensure all staff complete this level.

Where: This Course is provided by CCCA as an online course.


STEP 2: LOCAL-SPECIFIC TRAINING

Course: Many courses and training programs are available in many regions of Australia that provide local-specific
knowledge and skills. The Foundation Course completed in Step 1 can assist the location of such courses and training.

Content: Local-specific courses and training programs typically address Aboriginal and Torres Strait Islander local demographics, culture and history.

Pre-requisites: Step 1: Foundation – CCCA Aboriginal & Torres Strait Islander Cultural Competence Course

Who: Everyone and anyone could and should complete such training. However, an organisation may commonly choose to target staff in roles that require them to have direct involvement with local Aboriginal and Torres Strait Islander peoples and communities.

Where: Local-specific courses and training are typically provided by Aboriginal and Torres Strait Islander organisations and individuals in a particular region. CCCA can assist in the identification of relevant and quality training providers and courses.


STEP 3: ROLE-SPECIFIC TRAINING

Course:
Many courses and training programs target particular professions or roles.

Content: Role-specific courses and training programs typically address personal and professional conduct and
cultural factors and protocols relevant to a particular profession or role. Much of this information will also need to
be local-specific as it may differ from region to region.

Pre-requisites: Step 1: Foundation – Aboriginal & Torres Strait Islander Cultural Competence Course. Step 2: Local-Specific training.

Who: Everyone and anyone could and should complete such training. However, an organisation may commonly choose to target staff in particular roles that require them to have direct involvement with local Aboriginal and Torres Strait Islander peoples and communities.

Where: Role-specific courses and training are typically provided by industry peak bodies, training institutions, as well as Aboriginal and Torres Strait Islander organisations and individuals in a particular region. CCCA can assist in the location of courses and training.


STEP 4: SYSTEMS & SERVICE PROVISION

Course:
Developing a Cultural Competence Framework; Developing an Aboriginal Employment Strategy.

Content: These courses assist an organisation or individual to address all manner of systems and service provision in terms of developing customised strategies to ensure cultural competence.

Pre-requisites: Step 1: Foundation – Aboriginal & Torres Strait Islander Cultural Competence Course.

Who: These courses are ideally suited to those in a managerial or HR capacity. However, many organisations may
choose to allocate the project of developing an Aboriginal Employment Strategy and/or a Cultural Competence Framework to a particular staff member.

Therefore, in this situation these courses would be best completed by that specific project officer. It should be noted such a project will require decision-making at a high level within the organisation.

Where: Both courses are provided by CCCA.


STEP 5: ONGOING LEARNING


Aboriginal and Torres Strait Islander peoples and cultures are not static, it is therefore imperative that training is current and continual. Achieving Cultural Competence is an ongoing process. CCCA offers an ongoing membership which can be renewed annually.

Membership includes: 

  • Ongoing annual training and assessments; 
  • Components cover issues and events of significance to Aboriginal and Torres Strait Islander peoples and communities; 
  • Updated statistical information; and 
  • Open access to CCCA resources.



CUSTOMISING COURSES TO SUIT YOUR NEEDS

Many large organisations and government departments require training of a large volume of staff, and may have particular information they wish to include.

CCCA is able to customise training to suit your needs, both in terms of content and mode of delivery. Please contact us for more information.

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