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Sales & Support: Australia: 1300 78 18 38 International: +61 410 187 790
 
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Practical support for meaningful, measurable outcomes

CCCA works with organisations across all sectors to design, deliver, and evaluate initiatives that improve outcomes for Aboriginal and Torres Strait Islander peoples. Our approach embeds cultural safety, shared value, and genuine community voice into every stage of planning and delivery - from strategy to implementation.

With deep experience across government, corporate, and not-for-profit sectors, we help turn intent into action through:

  • Cultural capability training.
  • Community consultation and co-design.
  • Reconciliation Action Plans (RAPs).
  • Trauma-informed service development.
  • Aboriginal employment and leadership strategies.
  • Policy development, social research, and supplier diversity planning.

Our Approach

Australia is home to the world’s oldest continuous living cultures. CCCA recognises this as a shared heritage and responsibility. We believe that reconciliation requires tangible, structural change - not just words.

Our consulting services support:

  • Evidence-based program and policy development.
  • Practical acts of reconciliation with measurable impact.
  • Genuine Indigenous voice through inclusive engagement.
  • Long-term organisational change aligned to national frameworks such as the Commonwealth Aboriginal and Torres Strait Islander Cultural Capability Framework.

We specialise in uncovering shared value opportunities across communities, corporate organisations, and government agencies. Our consulting integrates learning, leadership, and accountability to support cultural capability at every level.

Quick Links

Cultural Capability Training

Our foundational three-course learning pathway (Understanding Aboriginal and Torres Strait Islander Cultures, Delivering Stronger Aboriginal and Torres Strait Islander Outcomes, and Embedding Cultural Safety: Trauma-Informed Leadership and Practice) provides a structured base. We then extend this through customised solutions that address your organisation’s context, goals, and workforce needs.

Services include:

  • Strategic training design and planning.
  • Curriculum and content development (online and face-to-face).
  • Accreditation mapping and capability benchmarking.
  • Pedagogical design and project management.

Community Consultation and Engagement

We apply a ‘Deep Listening’ approach to ensure genuine Aboriginal and Torres Strait Islander voices shape solutions. Our team has extensive experience designing and managing inclusive consultations across urban, regional, and remote settings.

Services include:

  • Stakeholder mapping and engagement plans.
  • Partnership brokerage and consultation facilitation.
  • Consultation reporting and synthesis.

Co-Design and Trauma-Informed Development

CCCA builds decolonising practice into every stage of co-design. We work with organisations to understand trauma, privilege, and resilience, and how these shape the experiences of Aboriginal and Torres Strait Islander peoples.

We are proud to partner with We Al-li, Australia’s leading Indigenous-led trauma experts, to support development of trauma-aware policies, programs, and services grounded in cultural safety and healing.

Services include:

  • Trauma-informed practice and service design.
  • Program / service audit, design (re-design), and implementation.
  • Social research and stakeholder engagement.
  • Customised content, training and workshop development.

Cultural Capability Frameworks

We help organisations design practical cultural capability frameworks that support scalable implementation. These frameworks identify the specific behaviours, values, and skills required to embed cultural safety into your people, policies, and practices.

Our work frequently draws on national frameworks such as the Commonwealth Aboriginal and Torres Strait Islander Cultural Capability Framework, ensuring alignment and consistency.

Services include:

  • Framework design and validation.
  • Alignment to training and performance systems.
  • Capability pathway mapping.

Employment and Leadership Strategies

CCCA supports Aboriginal employment and leadership development through strategies that reflect local context and long-term goals. We help build inclusive, high-impact initiatives that support attraction, retention, development, and progression.

Services include:

  • Aboriginal employment strategies.
  • Coaching, mentoring and leadership program design.
  • Strategic workforce planning.

Governance

We work with clients to develop systems of accountability and alignment around cultural capability and reconciliation goals. This includes building internal mechanisms to support oversight, performance monitoring, and governance maturity.

Services include:

  • Strategy and structure design.
  • Governance reviews.
  • Integration with reconciliation and capability frameworks.

Reconciliation Action Plans (RAPs)

CCCA supports the development, review, and implementation of RAPs across all levels. Our experience spans multi-stakeholder facilitation, committee mentoring, and outcome-based planning.

Services include:

  • RAP authoring, copywriting, and design.
  • Workshop facilitation and planning.
  • RAP integration across departments and systems.

Social and Community Research

We offer tailored qualitative and quantitative research services with a strong cultural foundation. Our team brings rigour, relevance, and integrity to research and evaluation involving Aboriginal and Torres Strait Islander communities.

Services include:

  • Community and stakeholder research.
  • Evaluation design and delivery.
  • Project reporting and insights.

Supplier Diversity and Procurement

We design and implement Indigenous procurement strategies that strengthen supplier diversity and build long-term Indigenous business engagement.

Services include:

  • Strategy and policy design.
  • Indigenous business sector research.
  • Implementation planning and compliance support.